Privacy Policy

LearnX is a learning platform for children aged 4–14. Accounts, bookings and forms are intended to be completed by a parent or guardian. We do not knowingly collect personal information directly from a child without a parent or guardian's involvement.

We only collect what we need. When you book a free trial we collect the student's first name, the parent or guardian's name, email, phone number, the child's age range, the subject of interest, and any message you add. If you subscribe to our newsletter we collect your email address. If you chat with our Owly assistant, we store the messages of that conversation so it can respond and so we can keep it safe. We do not run behavioural advertising or third-party tracking analytics on the site.

We take extra care with children's data. We collect it through a parent or guardian, keep it to the minimum needed, never sell it, and never use it to profile or advertise to a child. If you believe a child has given us information without a parent's consent, email us and we will delete it promptly.

To respond to your trial request, schedule and confirm sessions, send the newsletter you asked for, keep the service safe, and improve our lessons and support. We contact you only about the request you made or with information you have opted into.

We do not sell your personal information. We share it only with the trusted services that make LearnX work: our scheduling calendar (Zoho) to arrange sessions, an anti-bot security check (Cloudflare Turnstile) on our forms, an email provider to reach you, and our own secured databases. Each processes data on our behalf, and only as needed to provide the service.

We keep this light. We use only the essential storage needed for the site to function and to remember your theme preference. We do not use third-party advertising cookies or behavioural session-recording tools.

We retain personal information only as long as needed to serve your request and meet our legal and operational obligations, then delete it. Data is stored on access-controlled databases, transmitted over encrypted connections, and access is limited to team members who need it.

You can ask us to access, correct, or delete your family's personal information, or unsubscribe from the newsletter at any time. To make a request, email shazadi.kaunain@learn-x.org and we will respond within a reasonable time. Depending on where you live, you may have additional rights under laws such as COPPA or the GDPR.

We may update this policy from time to time. The current version is always posted here, and we'll note the effective date when we make a significant change.

For any privacy question or request, email shazadi.kaunain@learn-x.org and a real human will get back to you.